This Privacy Policy explains how Clarity Fly (“Clarity Fly,” “we,” “us,” or “our”) handles information collected through clarityfly.online and through conversations you have with our travel support team.
1. Information we collect
We may collect information you choose to provide when you ask us about a trip, request assistance, contact support, or complete a form. This can include your name, email address, phone number, travel preferences, airports, dates, traveler counts, and details you provide about a potential itinerary.
We also receive ordinary technical information when you visit the website, such as browser type, device information, approximate location derived from your IP address, pages viewed, and the date and time of your visit. We use cookies or similar technologies only as described in this policy.
2. How we use information
We use information to respond to requests, help compare or discuss travel options, communicate about a request, improve the website, prevent misuse, maintain records, and comply with applicable law. We do not treat a website search as a reservation or ticket request unless we separately confirm that with you.
3. When information is shared
We may share information with service providers who help operate our website, communications, customer support, security, or business systems. If you ask us to help arrange travel, information may be shared with relevant travel suppliers or partners as needed to provide that assistance. We do not sell personal information for money.
We may also disclose information when reasonably necessary to comply with legal process, protect rights and safety, investigate fraud, or support a business transfer.
4. Data retention and security
We keep information for as long as reasonably needed for the purposes described here, including support, recordkeeping, dispute resolution, and legal obligations. No website or transmission can be guaranteed completely secure, but we use reasonable administrative, technical, and organizational measures designed to protect information.
5. Your choices
You can ask us to access, correct, or delete personal information we hold about you, subject to legal and operational limitations. You can also opt out of non-essential marketing communications by using the unsubscribe option in the message or contacting us directly.
To make a request, email support@clarityfly.online. We may need to verify your request before completing it.
6. Children’s privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
7. Policy changes
We may update this policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means the updated policy applies to your use going forward.
8. Contact us
Questions about this policy can be sent to support@clarityfly.online or mailed to:
Clarity Fly1200 Harbor View Drive, Suite 200
Jacksonville, FL 32202
United States